We are looking for a Customer Success Hero!

APPLICATION ROUND CLOSED - THANK YOU FOR YOUR INTEREST

SessionLab is the leading platform for workshop facilitation and process design. More than 20.000 professionals use our SaaS product and we are proud to receive regular praise from our customers. And this is just the start. We are in a growing market with a growing number of customers, and this is where you come in.

We are looking for a motivated person to help our customers succeeding in using SessionLab.

You will be an important part of our five-person team making sure that customers feel they are treated well and they enjoy doing business with us. You will focus both on proactive ways of helping customers to identify and get the most value out of using SessionLab and also on reactive ways to help users with any questions they might have. 

We are a bootstrapped software business, headquartered in Tallinn, Estonia, and working across Europe with a fully remote team, team members at Budapest, Stockholm, Bucharest and Saint Petersburg. Therefore, we a looking for somebody who is self-motivated, independent and ideally having previous remote working experience.

What we are looking for

Advantages, if you have

So what will I be doing?

Why is this great for me?

Salary

The budgeted compensation range for this role is between monthly €2,000 to €4,000 on B2B contract or €1,600 to €3,200 gross salary as an employee. The actual compensation offered to a successful candidate will be based on relative experience and skills.

Thank you for your interest - we are no longer accepting new applications for this position

Ready to take the challenge? Fill in the application form